Customer Service: support@sportitfirst.co.uk
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Free standard shipping on orders over £70. International rates vary by location.
You can return any item purchased on Sport It First within 30 days of the delivery date in it's original packaging and in an unworn condition.
We will refund duties against your order to cover the fee. (This will be deducted from your refund if the item(s) are returned).
The new HyperGEL™-KENZEN is an innovative design that incorporates HyperGEL™ technology with breathability detail and HyperGEL™ beads integrated into the midsole. Every HyperGEL™ shoe is unique and provides an enhanced cushion effect which reduces impact and preserves energy, resulting in improved comfort and endurance as the midsole restores its form faster than comparable footwear models. The futuristic look is completed with Japanese Kanji symbols located on both the inside and heel of each shoe. The left foot symbol translates to 'Mind' while the right foot translates to 'Body' stamping the ASICS credo 'Sound Mind, Sound Body" onto the very fabric of our latest premium offering. **FIT NOTICE** The HyperGEL™-KENZEN has a new premium sock-like fit but also runs slightly shorter than standard. We recommend buying a half size larger. Weight: 10.4 oz. Heel Height: 17mm. Forefoot Height: 9mm.
Our 30-day UK returns are £2.99 which will be deducted from your total refund amount.
You can access returns at the following link: RETURNS PORTAL
Please return your parcel in it's original packaging/box and with tags if applicable. If the product is not returned in it's original condition then we have the right to refuse refunding and will send the item back to you.
*Please do not place any labels directly onto your shoe box, failing to comply with this will lead to the packaging cost being deducted from your refund amount.
If you are returning from outside of the UK, returns will be at your own expense to the following address:
Sport It First
Tradewinds House, Beatty Road
Waltham Cross
EN8 7UD
Please return your parcel in it's original packaging/box and with tags if applicable. Included a copy of the original invoice or write down your order number, which is located on the invoice, on a piece of paper and include it in your returning parcel. If the product is not returned in it's original condition then we have the right to refuse refunding and will send the item back to you.
For returns, once the product(s) pass the examination, you will receive a refund for the price of the order, excluding the total of customs duties, and/or courier charges incurred. Please note, for international orders customs and duties are non refundable. You may be able to recover customs duties by contacting the local customs bureau directly. This option may not be applicable in all countries.
*Please do not place any labels directly onto your shoe box, failing to comply with this will lead to the packaging cost being deducted from your refund amount.
Unfortunately as we are a reseller of branded goods and not the manufacturer's supplier, we do not offer the manufacture's warranty.
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