Customer Service: support@sportitfirst.co.uk
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Spend £70 for free shipping on All Orders.
Free standard shipping on orders over £70. International rates vary by location.
You can return any item purchased on Sport It First within 30 days of the delivery date in it's original packaging and in an unworn condition.
We will refund duties against your order to cover the fee. (This will be deducted from your refund if the item(s) are returned).
For a shoe that puts your comfort first, choose the GEL-QUANTUM® 360 KNIT 2. With 360° of our GEL® technology, an ORTHOLITE® sockliner and a knitted mesh upper for excellent breathability, you'll feel like a million bucks every time you step onto that track, treadmill or street. Other stand-out features of these running shoes include a TRUSSTIC SYSTEM® technology, which reduces the weight of the sole unit while retaining the structural integrity of the shoe, an external clutch counter, a SOLYTE® midsole, a 10mm heel drop and our GUIDANCE LINE® midsole technology.
Our 30-day UK returns are £2.99 which will be deducted from your total refund amount.
You can access returns at the following link: RETURNS PORTAL
Please return your parcel in it's original packaging/box and with tags if applicable. If the product is not returned in it's original condition then we have the right to refuse refunding and will send the item back to you.
*Please do not place any labels directly onto your shoe box, failing to comply with this will lead to the packaging cost being deducted from your refund amount.
If you are returning from outside of the UK, returns will be at your own expense to the following address:
Sport It First
Tradewinds House, Beatty Road
Waltham Cross
EN8 7UD
Please return your parcel in it's original packaging/box and with tags if applicable. Included a copy of the original invoice or write down your order number, which is located on the invoice, on a piece of paper and include it in your returning parcel. If the product is not returned in it's original condition then we have the right to refuse refunding and will send the item back to you.
For returns, once the product(s) pass the examination, you will receive a refund for the price of the order, excluding the total of customs duties, and/or courier charges incurred. Please note, for international orders customs and duties are non refundable. You may be able to recover customs duties by contacting the local customs bureau directly. This option may not be applicable in all countries.
*Please do not place any labels directly onto your shoe box, failing to comply with this will lead to the packaging cost being deducted from your refund amount.
Unfortunately as we are a reseller of branded goods and not the manufacturer's supplier, we do not offer the manufacture's warranty.
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